MEDIAWATCH #9: Japan

Japan fascinates me. It’s culture and technologies are so unique and strong.
No where else can you experience tradition and innovation harmoniously mixing together the way they do  in Japan.

Here is an overview of its media landscape and the numbers behind the success of mobile marketing.

Ad spend trend in Japan

Media Watch #9- Japan

Marie Sornin

MEDIAWATCH #1: South Korea

Over the last year, I have been fortunate to visit 10 different countries on business.
The experience and learnings I captured during each trip are tremendously valuable.
I have been writing specific work reports, and I have also decided to share broader observations about each market.

This is my media watch, starting with South Korea where I am spending the week.
I will then backfill with India, Brasil, Singapore, Indonesia, Mexico, Australia, France..

  • Population: 49.3 Million
  • Internet penetration: 85.3%

Skorea population and internet metrics

  • Media Spend:  Mobile ad spend is said to account for 10-15% of total ad spend in 2015 and as much as 29% by 2019.
    IPTV & Mobile represent the strongest growth. This demonstrates the power of fast mobile network accessible anywhere (when everyone watches mobile on their phone in the subway: commute time is the new prime time).

S Korea spend by media

  • Mobile leaders: Google and Facebook are strongly represented, yet they are being crushed by the regional giants Daum Kakao and Naver.

S Korea mobile apps used

  • Opportunities for international companies: South Korea is well connected and extremely competitive. The lessons learnt by observing the dynamics can be very valuable (Kakao’s vertical integration is fascinating. Although described as a messaging service it also offers e commerce, content curation, taxi services…).
    South Korea is a great benchmark.
  • Barriers for international companies: Language.
  • Personal observation: This is the most competitive market I have ever seen with local player being extremely advance + vertical integration like nowhere else.
  • Fun fact: #KPOP is everywhere.
      • Travel tips: Traveling to Korea is like stepping into the future.

Marie Sornin

F8- what do you really need to know?

My colleague Olly Wilton, just put together this comprehensive summary of F8 and was happy to share.
Launching their mobile app ad network. Similar to the Twitter/ mo-pub alliance (theres is called Parse). looks like you will be able to select formats you run across it, including extending the reach of your Promoted Facebook posts. Native, native, native.
Part of this is developing their SDK, to make it easier for app builders to integrate and build on-top of FB API
Inline image 1
Anonymous Log in.
Not to Facebook. But you will now be able to log into 3rd party websites (to build profile, comment, personalise etc) anonymous in that it won’t share you FB data with that site (not sharing of permissions), but it will share it back to FB. So they can use your data for better targeting.
They see this as their step towards becoming the access point to the wider web
 
Sponsored Posts. Zuckerberg wants “beautiful and relevant” ads in users Newsfeeds.
To compliment this there will also be an increase in focus around on platform commerce and actions “Engagement ads”. i.e the “Book now” ads
Inline image 2
Messaging
First indications of Whatsapp being integrated. They are looking to bring messaging into mobile and native FB apps. C2C, B2C and B2B

Inside Linkedin

Over all the social networks, Linked has very often been named as “The” one making money and growing faster than others. The sure thing is that Linked has carved a unique market segment and is stepping it up. At the Sydney iStrategy summit in April, Cliff Rosenberg MD of Linked Aus & NZ gave some insights on the 3 pillars that have made Linkedin successful and they will build on in the future

1-     The value of the identity

From its inception, Linkedin has offered its members the opportunity to take control of their personal brands & career development. Linkedin helps its members to centralise a multi-dimensional/ real time presence without them having to put the effort of building a personal profile across the web (not an easy task). It is a pretty compelling proposition for individuals and a very attractive offer for businesses! The data generated by “the value of the identity” is a gold mine for advertising and marketing (just like Facebook), but also (unlike Facebook) for recruitment and business development…
Interesting to know that in Asia, Linkedin is now expanding to “non-white collar professionals”. Linkedin, classifieds on steroids. Why not?
On the side tip from Cliff: “Linked members are 27% more likely to engage with your profile if you have a professional looking photo”… so if you thought a casual pic would cut it on Linkedin, think again and update your profile picture. Wondering if that is also true for Twitter??

2-     Content echo system

If you are a regular Linkedin user, you probably have noticed how sophisticated the update features have recently become. This is the area Linkedin is concentrating on at the moment.
It is providing a platform for 3rd party publishers, corporations, influencers, content curators and individuals to share and connect, therefore becoming a content echo system.
Again, this provides unique opportunities for marketing campaigns and for brands to build their appeal towards the workforce.
The future of business campaign by University of Queensland is a good example (using Linkedin to call members to participate to a panel with Richard Brandson)
As Andy Larke (Comm Bank Chief Marketing and Online Officer and most viewed profile on Linkedin in Australia), said, for him “the benefits of Linkedin are connecting, talking about business and rich content

3-     On the move:

In 2013, 27% of global Linkedin traffic is coming from mobile. Executives are always on the go, which is why Linkedin has built specific features for their out & about experience.
For example, the iPad has a calendar feature; developed based on the fact that executives grab their iPad first thing in the morning: check emails & schedule. With this feature they can view the profile of people they are meeting throughout the day providing insights to build deep business relationships.

Marie Sornin

Data is the new black

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By Guest blogger Kristin Kunsaginam, digital account manager at Zenith-Optimedia and passionate about data, dancing, and lots of other things!

In the world of marketing, data has earned itself a seat at the table amongst the TVCs, DPS’s and MREC’s of the world.  It is acknowledged as the new black, a trading commodity and the ability to deliver sophisticated marketing.  It is the four-letter word that marketers love to hate; it is easy enough to understand but comes with a 500+ page phantom manual.  

Data has always been at the heart of marketing – heck, budgets would not be approved if we couldn’t justify that marketing works; data being at the heart of it.   In the digital age, the use of data goes to another level; the ability to combine registration data, with browsing habits to deliver targeted messaging to a consumer, and that is just one level of how data is being used.  

Just to give an example, I was on Agoda a couple of weeks ago looking for hotels in Hanoi for an upcoming trip.  I did not “convert”, yet. I was still “researching” i.e. holding out for a deal.  Over the next few days, thanks to my robust browsing behaviour which often leads me onto to Google Content Network ad supported sites, I was served up an Agoda  ad which had 3 of the different hotels I was looking at, with a 3 different discounts. Score. One conversion. Thank you very much.  

Data in digital marketing is an essential part towards making the campaign a success.  When I read about how “How Target Figured Out A Teen Girl was Pregnant Before Her Father Did” my first thought was wow and then sh*t.  This is a perfect example of how data has been used to cleverly deliver the right message at the right time.  Or maybe not so right time.

As consumers we are exposed to it almost everyday and the best example is when on Facebook, those ads that remind you that you are single by serving you an dating site ad (frankly the reporting ad functionality doesn’t appear to work, I still am served the same ad no matter how many times I say it’s against my view) is an example of how to combine the use of data in marketing can work (and work too well).  For marketers, minus my slight distaste of a reminder of my single-hood, the right information data and targeting can prove to be a useful tool for relevant marketing.  

The missing link to the Target story was if they got the demo targeting right the whole thing could have delivered the appropriate messaging at the right time i.e. the consumer is still a teenager and that itself could be an issue.  There are times that advertisers need need to do the due diligence of adding the emotional connection for the consumer and testing every scenario possible before a campaign is set live to ensure that the sensitivity is protected.  

Any advertiser has an abundance of data on their hands, however, the tricky bit is consolidating all the data points into one channel and making it effective.  While data is important to marketers, the management of data is a big question mark. Every source collecting the data is sensitive towards its use beyond its own walls.

The_new_black

It takes two to tango.
Advertisers bounded by legal obligation and risk of invading consumers privacy are often reluctant to share their data. However, being precious about the data limits an advertiser learnings for present campaigns but also gaining a wider understanding beyond its own walls. There is so many times the consumer will visit your website and so many times an eDM or DM will reach them. We need to diversify the one to one communication and with the right data it can minimise wastage and increase effectiveness.

Publishers too own significant volume of data that is the gateway for an advertiser.  From the site registration data and cookie pool collection those information is just a start.  

Data is precious, but all parties need to come to an agreement about allowing the right use of data, remembering that the consumer/ user is at the end of the stick.  In the States, the Obama Administration introduce the “Consumer Privacy Bill of Rights” which proves that while all the use of data makes marketing a whole lot sexier, there is the risk of violation of personal space for the consumer.  

Up, up and away.
In the ideal scenario, publishers have data and advertisers have data, and the two share in good harmony to deliver consumers the appropriate message.  I think this is a place that we can get to, but the first challenge is ensuring that that the consumers privacy is protected.  Much of the education will have to start at the consumer end, that they know what they are signing up for.  The other challenge, is for advertisers and publishers to work together and deliver the right messaging.  It gets me excited thinking of the possibilities that it could unleash.

So here is 2012, that as advertisers and publishers that we come and start working together. 

Kristin Kunsaginam
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