Trends from SXSW- Day 2

Today I focused as much as I could on sessions about videos with a brand panel about Live videos and  a session New York Times CEO about VR .
Here is a summary of day 2 (and the last day for me)
Live video:
Just one year after its launch at SXSW, Meerkat has announced that it is abandoning live streaming
Many keynotes from SXSW were periscoped from the official @handle of shows/ influencers- check this one out if you are a fan of Mr. Robot.
Everyone is convinced that Facebook live is perfectly set up to be (a) the leader in live video: It’s got the reach/ it’s integrated with the Facebook experience & is easy to use.
Mashable had a big partnership with Facebook Live a booth at the Mashable house.
Periscope is perceived like the best tool, best features and a must when it comes to Live video strategy.
Advertisers love the lightweight/ low production budgets of live video + the fact that the audience is totally integral from to the storyline
Some grey areas for advertisers are:
They haven’t figured out when to start promoting a live video campaign (early is frustrating for the audience, close to the broadcast only brings little reach).
They all agree that it is important to promote live content across multiple platforms: FB/ Insta/ Twitter
VR:
VR cameras are already becoming easier & cheaper to access, however production and story telling still remain very complex.
Cross function collaboration is paramount to execute VR well.
Monetization potential is strong for the future but for now, budgets & commitment are only coming from partners innovation funds and from those ready to take some risks (doesn’t mean budgets are small, just scarce)
Based on the New York Times experience, we are not too far off from citizen journalism in VR. The Olympics might be the tipping point where we start seeing a lot of VR content from professionals as well as amateurs.
Google is fully invested in supported media outlet to produce VR content (Google cardbord + developing computing power & Software?)

#CannesLions 2014

I am approaching my Cannes Lions wrap up a bit differently this year.

Firstly, because I am still skeptical that [as epic as it is] the Volvo trucks epic split has been “realise sans trucages” as they would say in Cannes.

Secondly, because after 1 year at @Twitter I have been drinking too much blue koolaid [and I like it]

So here are my favorite tweets from this year’s #CannesLions :

Most innovative tweets: The selfies by @dronie

Most entertaining tweets: A refreshing way to meet the Lions winners by @ Vine & Wine

 

The geekiest Tweet goes to @skalifowitz:

 

The scariest Tweet is from @AdWeek:

 

The most philosophical Tweet by @jasondaSilva

 

Great take away from @Ogilvy that you can apply to your twitter practice for any event

 

Finally, finishing off with w little bit of inspiration from the great creative minds @Ogilvy:

 

 

Hope you enjoyed these tweets from Cannes

Marie Sornin

You have the tools to inspire the world

This TedX talk by Zach King expresses very well what I love about the Internet and technology.

Aside form the Jedi Kittens it is the tools that are transforming every industry and give us the opportunity to inspire the world with our ideas.

Follow Zach on Vine/ Instagram/ Twitter/ YouTube

So, what are we waiting for to inspire the world?

Marie Sornin

Is social currency worth Gold?

If there is one thing that shocked me in the 2013 Cannes Cyber Lions winners, it is that all of them seem to claim to be a social media success! Although the shortlisted campaigns don’t present themselves specifically as social media activities, it is as if generating reactions on social networks, has became the proof that a campaign has been adopted by the target audience. Just as much as the business performance… So, does it mean that turning an advertising message into social currency is worth gold?

Here is a summary of my favourite campaigns:

Adidas Window shopping (2013 Silver Cyber Lion)
Shop like it’s the future! I love the idea of keeping a store open even when it’s closed. The key is that they made the mobile integration simple and seamless. Reminds me of the Tesco Korea campaign (2011 Gold Cyber Lion)

Dove Real Beauty Sketches (2013 Gold Cyber Lion)
Not only it is an interesting concept artistically, the campaign really brings to life how women see themselves. The problem is obvious, it is up to all of us to help fix it!
Funny to see that Axe is now giving power to women with the fear no Susan Glenn initiative!

Oreo Daily Twist (2013 Grand Prix Cyber Lion)
Cool idea, social by design and success coming down to the dedicated resource on deck to come up with creativity worth spreading every day!
Everybody loves Oreos, now everybody loves sharing their Oreo twists!

Metropole Tweetphony (2013 Silver Cyber Lion)
I like the way new technologies are now associated with stuff as old as classical music…  The Tweepthony could have very well turned into a real cacophony but it didn’t. Like Pay with a Tweet, (2011 Cyber Lion winner) great use of twitter for creating value!

I also thought that a few other campaigns are also worth highlighting:

– Metro Train Dumb ways to Die (2013 5 Gold Lions/ 1 Silver). Brilliant branded content, the amount of recognition speaks for itself!
Perfume open platform for creativity (2013 Silver Cyber Lion + entertainment category at he Japan media arts festival)
Hello Again by Lincoln (2013 Gold Cyber Lion) Although the challenge of re inventing an old car brand and associate it with Music has been over used, the innovation power used to create the digital content is incredible (great credits to Go Pro). Execution is outstanding!
Nike Chance (2013 Silver Cyber Lion) Giving rejected young players another chance. Hope they will turn this into a yearly mechanic not just a one off campaign.
Clouds over Cuba (2013 Gold Cyber Lion): making history and culture accessible to all! Like the Google Art project, we want more of that!
– Perrier Secret Place (2013 Bronze and Silver Lion), Golden chains (2013 Silver Cyber Lion), Tokyo Symphony (2013 Silver Cyber Lion) and Jam with Chrome (2013 Bronze Silver Lion) are great examples of pure digital and collaborative entertainment!

Do you what these brilliant campaigns have in common, apart form being 2013 Cannes Cyber Lions winners, of course? Come to Ignite Sydney on August 7th and I will share with you the three words that guarantee social media success (I might use some of these campaigns as examples to illustrate what I mean!)

Marie Sornin

Google Goodness?

It’s day 2 at Google I/O so by now you would have seen most of the major announcements made by the lead Googlers during I/O13 keynote opening session.
The presentation went on for a solid 3 hours, you can view it here .
For me, the product highlights were: of course the all access music service, the new and awesomely enhanced maps (with content discovery, 3D imagery inside buildings, offers, geo fencing, activity recognition and live traffic event), as well as the Star Trek computer project, which is the future of search (awesome and related to one of my previous post) and the new user features for Google+ (photo sharing & editing, content recommendation # and multiplatform sign on- a real plus on Facebook).

A multitude of journalists and bloggers have covered the event and you can learn the details of all these features elsewhere (Google: I/O13).

google I/O 2103

google I/O 2103

The two things I will focus on this live post are: My personal experience being part of the crowd at Google I/O and how Google is building the future of the Internet.

This year the event gathered over 6,000 attendees. The highlight of I/O is always the opening keynote, where the big announcements are made. The line in front of Mascone West 2hrs before kick off looked like the usual queue for the Sistine chapel. Funny analogy, but later that morning Sundar Pichai (SVP of Chrome and Android) actually referred to funeral of Pope J.P II and the nomination of Pope Francis to illustrate how mobile devices have changed our behaviour. The parallel between Google and a new kind of religion is too obvious here #justsaying…

French style… I might have slightly jumped the queue at the entrance and then waited for another 1h30min, I finally made it to the main theatre. It filled up quick, every single sit taken, lots of people standing in the aisles. Dimmed light, smooth electronic tunes playing in the background. Countdown clocks on the big screens and a tangible build of excitement as the clocks got closer to 0! The last 10 seconds were literally like NYE. Google brought us NYE at 9am, at that point in time we didn’t know that Google was also going to bring us Christmas at 2pm by giving away free Chorme books to everyone!

The first speaker to get on stage was Vic Gundotra (Vice President). All his followers were just as polished and impressive. Naturally at ease in front of 6,000 demoing live technologies. Very inspiring presentations, mixed with animations and live demos… and Larry Page came on stage to clos off the keynote! He gave a casual chat about where Google is now opportunities ahead. He even opened to the floor for questions…. and they were as diverse as: how does Google protects freedom of speech to how to help youngsters be positive about technology or how to get more women in tech carrers… which brings me to my second point: How Google is building the future of the Internet.

The future of the Internet will be seamlessly multiplatform, easy to use, frictionless, intuitive and infiltrated in everything we do. After spending 2 days at I/O it is hard to say if the future is organically shaping up that way or if Google is building it that way.

Larry Page says that technology must get out of the way for us to spend more time doing what makes us happy. Did Google’s CEO, really said that. Yes he did!

Very early on, when developing Google, like Steve Jobs, Larry recognised that the power of the Internet is not in super computers but in all the PCs in homes around the world. At the moment all these computers are connected via tiny pipes, which dramatically limits the possibilities. Google wants unleash this opportunity! Since its inception Google has aimed for big audacious goals. As Susan Wojcicki (Senior Vice President) testified, when Larry and Sergei were renting her garage their objective was to organise the world’s information… the same bold philosophy drove projects like maps, street view, Glass, Fibre etc.… and still applies now more than more than ever. That is exactly what makes me think that there is nothing that Google cannot do. It currently dominates the global online advertising market (search and display combined), keeps diversifying its revenue streams; its share just crossed $900…. Even if Larry says that there is no safe place to experiment and to roll out technology, when Google decides to index every street corner or under water spots all around the world and add real 3D images to every single spot, it puts a world class engineers in a room and ask them a way to figure it out, test it and deploy!

He also said that Google has a strong desire for free flow of information and freedom of speech. Protecting personal information, computer security, being as transparent as possible… and empowering individuals. And Google does empower us by giving us technologies: rolling out Fibre in 4 test cities in the USA, giving away 6,000 chrome books, supporting computer literacy in schools… but is it really for us to do the things we love, or is it to increase Google’s Power? Imagine what super high-speed connexion will do to YouTube or a whole generation of kids familiar with Chrome book pixel…

There seems to be only one area, at the moment that Google can’t penetrate and that is healthcare. Larry’s explanation on it is just because too much regulation and that laws are now irrelevant as they were made before the Internet even existed, but he clearly sees user benefits for Google to get into space and has no shame talking about DNA sequencing….

The more time I spend in this environment, or may it’s because I just finished reading “The End of Big” but Google seems to me more and more like an institution that is some respects more influential on societies that governments. Scary or exciting?

Marie Sornin

Summary slides:

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An essay on social currency

Guest post by Alexander Southwick– Emerging Solutions and Social Advertising Executive at Fairfax Media

As social media develops to become a mainstream marketing channel for brands, there is a critical need to define the way we measure social success. In line with the traditional measurement metric of ‘reach’, most marketers look to the total number of ‘likes’ or ‘followers’ on their brand accounts as a key objective for their social media activities.
In theory, ‘reach’ should increase the engagement level with brands. Therein lies the dilemma of social networks: a consumer can filter out a brand if they feel they are being interrupted too much (spam). Knowing that the average post on a Facebook brand page will only reach 12% of your audience means that the total number of ‘likes’ a page has isn’t a true reflection of social success. Instead marketers need to look away from reach based messaging, to messaging that is adding value to the communities they are building around their brands: Social currency!

Social currency is a relatively new term that is applied to material being shared across social networks. People deal in social currency to increase their personal or brand standings in the eyes of peers and consumers. In short… something that people want to share and discuss. A brand updating their page with a new viral video gives their users a reason to share with their connections. As a result the creation of content with high social currency will help to add value to the community. Consequently, for marketers to be successful at social media, they need to look to develop content that gives social currency for users to take away and ‘share’, ‘retweet’, ‘reblog’ and ‘repin’ across social networks.

One of the most outstanding example of social currency is the  Red Bull Stratos Jump. It occurred on the 14th of October 2012 and not only did Felix break 3 world records, he helped Red Bull create truly unique and compelling ‘hook’ that people wanted to ‘share’, ‘retweet’, ‘reblog’ and everything in between. With more than 8 million people worldwide watching the Youtube Live stream, the post jump photo of Felix having landed safely has achieved 491,353 Likes, 21,175 comments and 50,508 shares the majority of which occurred in the first hour of it being uploaded! Multiplying the number of shares by the average number of friends a Facebook user has the reach potential got close to 11 million Facebook users. Even by applying the 12% viewing ratio, that still gives you a true reach of 1.32 million! Red Bull associated its brand to content that is so compelling  it became a mainstream topic of conversation. Direct marketing benefits are invaluable!

Creating social currency isn’t easy.
However, by deeply understanding your audience (beyond what they like about your brands & products), identifying what is  most interesting to your fans/followers and potential customers and creating content around it, you will have the keys to provide value. The next thing you need to do is break out of the TVC model and go for a ‘branded entertainment’ production model…. and that isn’t easy… only a few advertisers manage to do this well. The Mary Me Microsoft campaign we blogged about in 2010 and the ‘is it content or is it advertising?‘ post from last December showed good examples. Here is a more recent one: Teaching your consumers something new a in fun way is a particularly good, even if it has a bit of a sombre message –

As more marketers understand the importance of social currency, and consumers gain more power to ignore or amplify their message….  The process of surrounding the target consumer with messaging in an integrated campaign might not hold true anymore. Accurate measurement is critical for social media to keep growing its share in the communications mix. We must re-think how to evaluate social media KPIs and what messaging will achieve these KPIs .

As an agency or advertiser, do you have specific KPIs for your social media campaigns? Are able to clearly measure the benefit they are bringing to your marketing plans?

For more information on how to create social currency read our article “What are the three words that will guarantee social media success?”

Alexander Southwick

Sources:

Red Bull Facebook Page

Can social networking change reality TV?

The season finale for the most popular show on Australian TV is approaching quickly and fans (you are probably one of them) are already passionately debating on who should win this year’s competition. Of course, the 2011 the MasterChef will be crowned based on their culinary performance, but guess what, the comments you have been publishing on various user generated content platforms clearly reveal who you wish the winner would be!

Thanks to a deep social listening analysis done with the Reprisemedia team using Nielsen Buzz Metrics, we found that MasterChef’s favourite candidate according to audience opinion is (was) Hayden.
The full story just got published in the Australian. You can read it here.

Masterchef

Our ranking is based on the volume of positive online conversations* people are having on social networks, local blogs and forums about each contestant. The 24-year-old lifeguard from New South Wales displayed an overall twice more positive sentiment than the average of all contestants, proving to be the viewers’ favourite since the beginning of the show. The chart above shows that over the duration of the show, Hayden has generated a lot more positive buzz than any other contestant, followed by Dani. Unfortunately Hayden has been voted off the show last week, leaving MasterChef empty of its most likable contestant!

Of course the show is pre recorded, and we all know that the MasterChef ratings are absolutely dominating any other program, so the loss of Hayden is probably not going to reverse the wheel, however, I can’t help but think that social interactions have a big role to play in TV programing and sponsorship, starting with reality TV.
TV content doesn’t stop once it’s been aired but the engagement ripples across multiple channels… and MasterChef is the perfect example:
–  Search queries increase after each episode: +63% searches on Google on July 28th 2010 (day after last year’s finale)
– Seasonal website traffic constantly growing year on year- spiking at 746K Ubs in June 2011 according to Nielsen netview
– Catch up TV viewing soars: 349K Ubs on Network Ten video player in June 2011 according to Nielsen netview.  This is excluding the world of short form video watched on YouTube or other video sharing platforms
– Over 560K Facebook fans and 30K Twitter followers- Amongst the biggest Australian social networking communities

There is a real challenge for content companies to take into account audience opinions expressed through social networks to optimise their productions. As for advertisers, the opportunity goes beyond billboards and product placements, it also lies in creating branded content, reactive search strategy, real time community management, leveraging consumer insights, and of course ultimately generating conversation…. I believe it is up to us, digital marketers, to push the boundaries and trun reality TV into social TV. It seems that the X Factor might very well be leading the way according to the Hollywood report!

But anyway, who do you think MasterChef’s winner will be?

Source: Nielsen Buzz Metrics. Twitter, forums and blogs in Australia.

*Definition: Online conversations occurs every time someone mentions the studied topic online, it can be a blog post, a comment on a blog, a forum post or one tweet (Twitter update). Facebook is not included on this study due to privacy concerns as social listening tools can’t listen in on personal facebook profiles.

Marie Sornin